x

Post disappeared?

@MayaP - We were communicating on my below thread, but when I try to access it, it gives me an error saying it's been moved or I no longer have permission to see it.  Can you help me understand what's going on here?  Thank you!

 

Screen Shot 2022-05-24 at 1.37.56 PM.png

858 Views
Message 1 of 6
Report
5 REPLIES 5
Square Community Moderator

@pomellaoakland I did move our post to a private thread since I was asking for account specific information, like an order number.

 

But you should be able to see that, you are still not able to access this thread

 

806 Views
Message 2 of 6
Report

No I'm not. Please see attached.

Screen Shot 2022-05-26 at 4.42.36 PM.png

765 Views
Message 3 of 6
Report
Square Community Moderator

Lets try again now @pomellaoakland

 

Let me know if you're still having issues. 

721 Views
Message 4 of 6
Report

Hi Maya,

No, still don't have access and I continue to get the same error message.  That said, I did find an answer to this question, apparently orders over 1k are blocked using Doordash Drive unless you switch to the "Large Order Fulfillment" contract.  This is why the orders have been coming back with an error message.  I'd love to be able to respond to the original message so other users can be helped.  But as I said, for whatever reason I can't see that message.

 

661 Views
Message 5 of 6
Report
Square Community Moderator

Hi @pomellaoakland,

 

I am sorry I am not sure why the error keeps occurring!

 

I updated the post we are having issues with so they can see the response. 

 

Thank you for the follow up! 

 

 

 

 

614 Views
Message 6 of 6
Report