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Pop-up Window Settings

I have a working announcement pop-up, however once they click it they never see it again. I see the setting that says 'once per visit' which is fine, but as I understand it if they leave the site or close and open another tab they should see it again.

 

In theory it should work but doesnt always. Now there are boxes you can check under closing conditions that if checked stop the pop-up from coming back. 

 

No matter what I do, I cannot uncheck both buttons and have them stay that way. I uncheck the bottom box and hit publish. Then I go back to edit it again to make sure it accepted the change...the bottom box is checked again! Why?

Screen Shot 2020-05-07 at 9.35.38 AM.png

Jay Ross
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