Order confirmation email pickup instructions are wrong

[TimothyNordmann]

About two weeks ago the pickup instructions that both the customer and I get after an order is placed is wrong. It is showing instructions that I entered 2 years ago. When I go and delete the current instructions and enter new ones it still reverts to old out of date instructions even though it looks like everything is saved properly. 

if I click on the “View order details”  in the email it will take me to squares site for the order and it will reflect accurate information. It is just the automated confirmation emails that are wrong. 

I have spend about 1.5 hours on the phone with square and have gotten nowhere so if anyone could shed light on what may be going wrong I would be delighted to find out. 

[Marker99]

Same issue here.  Square reverted back to how it was a few years ago for online orders of Physical items where it display the message "Your order will be ready for pickup"

This will confuse my customers as to thinking there items are ready to go.  I read thru all the Item Type options and see where Other might be better suited but I cannot test it or easily change the Item Type with bulk edit.