Now Recruiting: Create Preorders by testing Custom Pickup & Delivery Timing

[kellyj]

You’ve asked for it - a way to create Pre-orders on your online store and manage pickup and delivery in a way that supports your business. 

Square Beta is now testing Custom Pickup & Delivery Timing. 

What: 

This new feature now allows you to accept orders without providing your customers a dedicated pickup or delivery time -- giving you control of how you fulfill online orders.

Current limitations in this test allow your entire item library to be sold without Fulfillment ETA. This means that in order to have specialized items for pre-order or without a set date, you will need to make a secondary location for your orders if you allow for pickup/delivery on scheduled or ASAP items as well.

We are working towards item level fulfillment options in the future.

If you would like to test the current functionality of Custom Pickup & Delivery Timing, we have few steps to enroll:

1. Reply to this thread that you are interested.
2. Please take a second to join our Square Online Group in the Beta Community. Getting involved is as easy as requesting to join and singing the NDA embedded in your request to join.
3. Use the support materials to set up your store for Fulfillment without ETA.
4. Test and provide Feedback. Part of launching successful products for Square Online is making sure we have properly tested the feature and provided feedback for needed and wanted changes to the team. This includes bugs that you may find during the test.

Fine print:

• If you are currently using On-Demand Delivery, you will not be eligible to test this feature. On demand delivery requires that Square sends a pick-up notification to your courier, as we are not able to work around this, it will not work in tandem with services like Postmates and Doordash.
• Again, setting orders without a fulfillment time is location-specific. 

Happy testing and see you in the Beta Community! 

[kellyj · Accepted solution]

 If you have been accepted into the Beta Community and are looking for your support materials for this test, please take a look .

[true2texas_sj]

I hope that I did not miss the cutoff!  I really would like to try preorders!

Thank you

Johnny

[sugarislandnc]

We're interested.  Thanks!

[SushiSalon]

I need this please!

[MeyerSage]

Very interested, please include us!

[BanSupRefill]

Please include us. We have been suffered while tracking everything manually. Thank you so much!

[ShorelineBakery]

Interested!

[Ing]

I'm keen to beta test this! I've been having issues with scheduled deliveries and prep time, and would love to help and get advantage from helping test this,

[phox3125]

We are interested in trying this out, but I'm curious about how orders show up. If I have some items available on one day and others that are available another day and people order both items, on our side is the order split by when the items will be available? This would make fulfillment, organizing, processing, and printing items easier for us. Or is there an option to split the orders by availability date? So that when we print receipts and partially fill orders we can mark some parts complete and leave other parts until we can fill them?

Thanks 🙂

[Cara-Otis]

Yes, I'd like to be included in the beta testing please. 

[Cara-Otis]

I'd like to be removed from this please. 

[Cara-Otis]

I'd like to be removed from the beta testing and this feed please.

[Mazika0777]

interested

[zder]

It will be interesting to see what this feature evolves into.

[Chilk]

Chilk is interested to test the preorders system. One of our pain point has been managing delivery dates. 

[Chickenlous]

Wondering on the status of the testing - looking to have a product coming in mid-August and opening up pre-orders at the end of this month for it - Would the beta test still be going on and could I sign up - or is the beta testing usually wrapped up quickly and will the pre order option be ready to use soon? 

[CTossers]

I am interested in Beta Testing this new functionality.

[Nzstreetfood]

Very interested thank you!

[classicplastics]

Very interested in getting this set up. Super important to our business!

[peteragray27]

Hey @kellyj ,

I have some new products launching but not ready to be sold - I'm definitely interested in this feature to be able to have these products on my website to showcase what is coming and collect some pre-orders that can be fulfilled at a later time. 

[peteragray27]

How do I know if I have been accepted and can start testing?

[kellyj]

@peteragray27 You have been enabled. You should see the option - and please see our support board in this group for set up.