x

My online store items keep showing as Not Available $NaN

Since yesterday, my online store has been showing my items as Not Available. What happened? What should I do to fix it? Here is a link to my store: www.caribbeangoodness.com 

599 Views
Message 1 of 4
Report
1 Best Answer
Square Community Moderator

Best Answer

Hi @Bgpilot2012 👋

Thanks for reaching out.

There are a few reasons why items on a Square Online site may display Not Available $NaN, though I’m looking at your site now and can see that your items are showing up without this error, and I’m able to add items to the cart.

Just wondering if you made any adjustments on your end in order to resolve this? If you found a solution, please feel free to circle back and let us know! 😊

View Best Answer >

545 Views
Message 2 of 4
Report
3 REPLIES 3
Square Community Moderator

Best Answer

Hi @Bgpilot2012 👋

Thanks for reaching out.

There are a few reasons why items on a Square Online site may display Not Available $NaN, though I’m looking at your site now and can see that your items are showing up without this error, and I’m able to add items to the cart.

Just wondering if you made any adjustments on your end in order to resolve this? If you found a solution, please feel free to circle back and let us know! 😊

546 Views
Message 2 of 4
Report

My online store has been showing my items as $NaN. What should I do to fix it? Here is a link to my store: CINDY | Sonique Stephen Atelier

283 Views
Message 3 of 4
Report

How did you fix this? I just logged on after a hiatus and the site has changed so that editing items in my online shop is quite hard. I've sold a lot of items on other platforms and I want to change the stock to 0 because I'd still like the items to be viewable online. Previously I could go to the item listing and change it and immediately see the stock change on the site. Now it seems I have to press and click on so many buttons to change the stock and make the change go live on the site. The bigger problem I'm having now is trying to add an item. 

 

When I look at the item variation information it states the stock is 1 (correct) and availability on the site is also checked (correct). However, when I go on the website the item does show up, but the stock is 0 and the price is listed as $NaN. I see so many are having issues, must have been due to the platform update. How can I fix this? 

106 Views
Message 4 of 4
Report