Items showing as Not Available

[Par123]

Please help! My online store is showing the items as "Not Available". I went into my items library and input inventory. It is still showing as unavailable. How can I correct this issue?

[tiedyegalore]

Im having this same issue. Did you ever figure it out?

[Ellie_]

Hi there @tiedyegalore,

We can definitely take a look at this for you! Can you please confirm the URL for your website? 

[Sarah88]

I’m having the same issue, incredibly frustrating 

[Summer2024]

Hey there, @Sarah88! 

I have taken a look at your site and do see where items are showing unavailable. The only thing I can see that could be causing the hang up is that it says "0" available in total inventory. 

In the meantime, I am going to escalate this to our Ecommerce team and see if they can take a deeper look. 

[Summer2024]

Hey, @Sarah88 😀

Our ecom team took a look and it appears your items are now showing as available on the site.

Please let me know if you have any other issues! 

[Summer2024]

Hey, @Sarah88 😀

Our ecom team took a look, and it appears your items are now showing as available on the site.

Please let me know if you have any other issues!