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Item Visibility Disabled?

Hello,

 

When trying to make one particular item visible, Square tells me I can't. The screenshot below tells me why. However, when I try to follow the prescribed solution, I cannot. Please help!

Item Visibility Problem.png

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Alumni

Sorry to hear the trouble @landoplenty with your items. Which item is this? What's your site URL so our Team can take a look? 

Justin
Community Moderator, Square
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I am having the same issue. Sometimes I can open the item again and the buttons are active again but atm I have about 10 items that all have the same issue and I have stock coming in tomorrow and need them to be visible. 

 

This is just one example:

https://square.online/app/store/users/130303534/sites/545675149870512076/#/store/products/71

 

Any help would be great. Thank you

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Alumni

Looks like you sent over a direct link to your site editor which won't allow me to view unless I log in with your credentials. Can you send over the site URL and name the specific item that's giving you trouble? Either one of the ten will do.

 

@succulentsbykj

Justin
Community Moderator, Square
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