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Is there a maximum item price allowed for e-commerce items when shipping through UPS using Square?

We have recently ended a 3 month long show, and are preparing to ship several items that have a value of >1K through Square using our Square-UPS account.

 

When we attempt to print a shipping label, we are seeing a message that directs us to use a different UPS account for the items that are valued over 1K.

 

Anyone know why this is happening, or if there is a way around this?

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There isn’t a limit on the item price itself, but it sounds like there may be some kind of limit here, @cedarcreek. When you have a moment, could you please try logging into your Shippo account directly to see if you're able to make a label there?

 

I'll keep my eyes peeled for your response! 👀

Valentina
Community Moderator, Square
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