twaring
09-17-2020
05:50 AM
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Invoice attachments won’t open
I have never had an issue with my square app.
But now all the sudden, I am unable to open any of the attachments on any invoice.
if I click it , the screen looks like it’s going to open but instead just closes.
I have deleted and reinstalled the app. I have turned my phone off and rebooted. I have made sure my iPhone and everything is updated. But yet I have had no luck. Any help?
T.Marcal
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ashc
09-18-2020
05:01 AM
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Hey @twaring,
You're on a mobile device right? Have you tried testing this on a computer or another device where you can see if you can produce the same result?
Unfortunately to me it does sound buggy. If you are still experiencing this you may need to contact our direct CS team to have them file a ticket for you.
Ashley C
Community Moderator, Square
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Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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