Hi @Dylanburnsthing. First, I need to confirm what you mean by “The items section of the editor shows that they’ve been deleted.” I have included two screen shots below. One shows deleting ITEM PAGES, the other shows deleting items from the online item list. Based upon your post, I’m guessing you deleted the ITEM PAGES, not the actual items. In this use case, deleting item pages doesn’t do what you assumed it did.
In order to delete items from your catalog and your POS, you must go to Online -> Items -> Site Items. You can either delete them one at a time, or select a group of them to delete in bulk. After you have done this, you will permanently delete your items.
If you want to only remove them from your online store but keep them in your POS, you’d still go to Online -> Items -> Site Items. Then you would select the items you want to remove from the store, click the Bulk edit button, select Update visibility, then choose either Hidden or Unavailable, depending on the result you want.
Let me know if you need anything else.
Ok. I just wanted to be sure. This sounds like an internal problem with your account, and therefore something you are going to need to get on the phone or in a chat with Customer Success. You can contact them here. Unfortunately it sounds like they will need to access your dashboard and look around in order to determine if this is a quick fix or if it needs to be escalated to the engineers.
Best of luck!
