How to Edit Item Page template to place How to Get it section at the top?

[lulietbakery]

One of the complaints we get from customers who try to order from our Square powered online shop www.lulietbakery.com is that the section on "How to get it" (Delivery or Select shop for pickup) is buried at the very bottom of the selections.

Here's a screenshot of what I'm talking about: 

https://drive.google.com/file/d/12Bp_wZGu_mREtDR6Qo7GYNHVvcFh371u/view?usp=sharing

Often they think they've completed the order because they've selected the product and flavor, they try to click buy and it doesn't work because they haven't selected their form of fulfillment. And the error message they get doesn't make it very clear on why it's not working so they abandon the process all together. 

Is there a way to edit the order of the selections in the Item Pages? 

Personally, I think "how to get it" should be the very first thing they customer selects. Here's an example of a shopify site that does this right: 

https://drive.google.com/file/d/12JX7uZVN1pZfEm2AWYYC2PkoiyRgngj5/view?usp=drive_link

Thank you for your help

[Summer2024 · Accepted solution]

Hi @lulietbakery ! 

Thanks for bringing your feedback to the Community! To get straight to the point, at this time you cannot edit how the ordering screen is arranged. However, there are a couple opportunities for customers to choose which fulfillment method they want to use. There should be a pop up screen that comes up where they can choose either pickup or delivery.

I can pass this feedback along to our product managers as well. We definitely want to compete with other website providers so your feedback on how to make Square better is definitely appreciated.