x

Help with afterpay

Ok! I am trying to get this figured out. I have enabled afterpay . However, My costumers are not seeing this option on invoices or pay in person. How do I make this available to my customers?

 

644 Views
Message 1 of 4
Report
3 REPLIES 3

HI, a previous post stated Afterpay would not be available to all sellers.

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

Hope This Helps!
TERRI
587 Views
Message 2 of 4
Report

Thank you! However I am an approved seller to afterpay . Just trying to figure out how to offer it 

585 Views
Message 3 of 4
Report

HI, yes, everyone was supposed to be approved and able to add Afterpay at launch.  There was a previous post stating it was not available to all sellers.  Not able to find the post now though.  If it is not available after you enable it contact Customer Support.  Monday is a Holiday.

Hope This Helps!
TERRI
574 Views
Message 4 of 4
Report