Twice in the past week or two I have found my fulfilment options of delivery and pickup disabled on my location. For the first event, I have no idea how long these options were disabled, however since I corrected them, it has been 5 days and as of a moment ago, the fulfilment was disabled again. Again I am not sure when they changed.
[enabled again]
The first time it happened I asked Support to investigate however they only came back to tell me that I must have changed it and that there were no backend logs to see when or how the change was made (UI, backend, API), or who made the change. They then stopped responding. My experience tells me that the case will have been closed unresolved however as the problem has happened again, I have asked that they resurrect the case. Has anyone else experienced this issue recently?
Not to detract from the above, I notice that when the fulfilment goes offline, all items on the website show as "Out of Stock". I would expect that they would be unavailable, however not out of stock. Any thoughts?
