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Feature Request - Backorder of specific items

Feature Request - Backorder of specific items

All of my items are either made or personalized. I sell both online and locally at craft shows. I need to track my inventory to make sure I have enough of each item for the local sales, but I also need to be able to sell online without having a massive stock of items on hand. Some items are absolutely made to order so I really can't have a "stock" of them in the inventory. 

Example: I make a "Yuma, AZ" ornament. It takes me all of about 30 minutes to make it from raw material. I pre-make 15 of them and enter that count into the inventory for the up-coming show. I also have it listed as visible on my Square Online website.

 

At that next show, I sell all 15 of them. As soon as that stock hits zero, Square Online marks it as "Out of Stock" and online customers are not able to order one even though it can be made and shipped that same day. That makes sense for items that are purchased and resold, however, it doesn't work for crafters who make their own items.

 

The solution is two-fold.

 

First, add a check box to the item that allows for Online sales even if the inventory is at or below zero and include a "Estimated Lead Time" selection for us so we can give the customer an idea how long it will take to produce an item. Then change the button on the item page to "Backorder." Treat it like any other order from there.

Next, add a column to the item table for "Backordered Quantity" to give us a number of items we need to produce to fill those backorders. Or just let the inventory go negative as is possible with Square POS.

 

To make this really functional, add an option to partially fulfill an order and split it into multiple shipments if necessary.

12 Replies

I would also love to have a backorder feature. I have certain earrings that are made upon purchase as they're labor intensive and don't want to waste time making them if no one orders them. I would need to have a separate "pre-order" listing with dummy inventory but that would count in stocks and pre-orders separately.


I also echo another poster's sentiments of paying Square to have a plan for makers that would include a raw material tracker. It's tough to have find a good solution for this by piecemealing apps together.

Please add a backorder feature. I am a product distributor and I receive orders from retailers. This would be incredibly helpful when waiting on stock from the manufacturer, but an order has already been placed.