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Does anyone know who to get our Google Merchant Account that was created with Cloud API closed?

Despite disconnecting our Square account from Google (in location settings), deleting the associated product data feed in GMC, and removing the Local Inventory for the Google app, there still seems to be some kind of connection between our GBP & Square. I can't tell where or what the connection is, but it's causing problems with our GMC Next account. We originally signed up with Google Merchant Center through the Pointy integration. We are now trying to set up our Google Merchant Center Next account, but we are unable to delete the classic GMC account because it's a sub-account. It seems that the classic GMC account is connected to our Google Business Profile, and without getting rid of it, we can't use our products for local inventory ads because you can't have multiple GMC accounts for the same location. I don't want our items synced with Square directly in the GMC Next account. I've contacted Square through chat and email, but the folks I've talked to don't seem to know what I'm talking about. I also submitted a request through the developer support channel, but if anyone else has experienced this and has a solution, it would be helpful! Thank you!

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Hi @meatandgraze, sorry to hear that you're having some trouble. 

 

This isn't something we would have insight into as moderators of the Seller Community, unfortunately. 

 

Hopefully a developer or Google will be able to shed some light. 

 

 

Breffni
Community Moderator, Ireland, Square
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After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 

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Best Answer

Hi @meatandgraze, sorry to hear that you're having some trouble. 

 

This isn't something we would have insight into as moderators of the Seller Community, unfortunately. 

 

Hopefully a developer or Google will be able to shed some light. 

 

 

Breffni
Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question

After a wonderful three years supporting the Seller Community, I've moved teams!
Check out article "A Contact Guide to the Seller Community" to reach out to current Seller Community Moderators.
Thank you for all the memories and connections—here’s to new adventures! 
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