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Customers Still Choosing "Shipped"

We are taking reservations for our whole roaster chickens, ready this fall. The only fulfillment option I have selected is "Pick-Up" but people are still submitting orders with shipping. It's charging them the standard $6 fee I have assigned for other products. I can't select even select shipping when I try to test an order.  Where am I not looking for turning this off? We will not be shipping frozen chickens in general. 🙂

 

 

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I found the problem! "Payment Links" have their own settings so I turned off the shipping. It kind of stinks that it can't be item specific though. We don't want to ship meat but we do want to be able to ship our merchandise and tallow products. 

 

https://tillering-farm-market.square.site/

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Square Champion

Hi @tilleringfarm.  Could you please post your website/online shop URL?

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
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Best Answer

I found the problem! "Payment Links" have their own settings so I turned off the shipping. It kind of stinks that it can't be item specific though. We don't want to ship meat but we do want to be able to ship our merchandise and tallow products. 

 

https://tillering-farm-market.square.site/

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@tilleringfarm That makes sense.  Thanks for coming back here and updating the thread!  It will help others who have this issue in the future.

Chip

If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.

Piper’s Ice Cream Bar, Covington KY USA
Website
Facebook
Click here to see a list of third-party apps I use to add functionality to my Square account!

जो है सो है
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