Customer file upload and attachments

[TomD]

We own a bakery, it would be really helpful if customers could submit pictures of their idea when purchasing online. Other online platforms have had this feature for years. Right now I use Jotform and process my sales with them because they have it available.

Tom

[NightDweller]

About half of my sales require having a customer upload a file. I cannot sell those items easily on Square so I don't. So many smaller small businesses do some form of customization work where this feature would be helpful if not necessary. I still get my sales. I just don't process them through square. If customers could simply upload files, those orders could be processed via square, giving square their fees. Seriously, between sublimation,  3d printing, laser engraving, custom food and beauty services, so many more sales could be processed, making square a lot more money. I get my sales either way, so I don't know that I would pay for a full subscription just for that feature (if features were a la carte, then probably)

[SCBVA]

Incredibly disappointed to learn that there is no way for customers to upload files to me as part of their order/checkout/etc online. I was told to come here to make the suggestion, only to find this thread that's been going on for years. So Square continues to increase website fees because of new features, but none that will actually benefit my business, and no way to opt out.