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Customer does not want to verify account with text messaging

I have a customer who does not text.  Does not send them, does not receive them.  But when logging into their account, square reqeusts a phone number, then sends a text (regardless of whether it is a mobile order or a PC order).  Is there a way to set another login procedure for her?  Send the code to email, for instance?

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Hi Beefolks1,

 

Unfortunately, you are in the realm of Customer Support - an area that's beyond the scope of the Community.  The good people here can assist with many issues as there's a wealth of business experience however, there's some issues that cannot be resolved through the Community.  Customer Support should be able to turn off the Two-factor authentication and/or provide another option.  (Perhaps others here have some additional thoughts.)

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