x

Can you disable emails being sent when an order is marked as shipped?

Hi - does anyone know if you can disable emails being sent when an order is marked as shipped?  I use a 3rd party provider and they take care of sending shipping notification emails - I don't want customers to get two of them.

 

Thank you.

4,537 Views
Message 1 of 22
Report
1 Best Answer
Admin

Best Answer

Hey @thesewingstage-

 

Thanks for posting in the Seller Community.

 

At this time there isn't a way to disable those order confirmation or order shipped emails. Sorry about that! Maybe this is a feature we'll be able to offer in the future. Thanks for surfacing this. 

View Best Answer >

4,478 Views
Message 2 of 22
Report
21 REPLIES 21

@Lou8 Thank you for helping with the coupon issue.  Another issue I am having is the same as the user above.  The option for us to uncheck the box to notify customers of shipping has been removed.  I am a photographer and need to mark my orders shipped even if I am still working on them and they will pick them up in person.  It confuses my customers getting shipping notifications ever since the below option was removed.  Can we please have the option re-implemented? 

 11ddc7e5-952d-4de9-b75e-e98be853fc09.default.png

295 Views
Message 22 of 22
Report