more than one shipping option

[Buzzibeanz]

I would like to offer normal postage and express postage on my orders. This was an option in the shipping before the update. Now I have lost it when I went to update my prices. 

Many people would like to pay the extra for express but it is not an option any longer. 

I am very disappointed 

[Katie_SQ]

Thanks for reaching out, @Buzzibeanz!

Usually, you’re able to set up multiple shipping rates/profiles by navigating to Online > Fulfilment > Shipping > Add Shipping Profile, so I’m really sorry to hear that this isn’t available for you at the moment.

If you could please send through some screenshots of what’s appearing on this page, we’ll have our team investigate further for you.

If you’d also like to send through the URL link to your website, we can take a closer look at the current checkout experience.

We’ll keep an eye out for your reply. 🙂