lverweij
02-25-2023
01:18 PM
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frustratioin because i don't have a 4 diget code to process transaction
when i try to process a transaction it asks for a 4 digit pass code that i have never needed before. Why?
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k_atie
02-27-2023
08:21 AM
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Hi @lverweij, thank you so much for flagging this. I'd be happy to help you out.
Is it possible that you have activated team permissions by accident? To remove Team Permissions access from the Square app:
- From the navigation bar at the bottom of your screen, tap More > Settings > Security.
- Tap Passcodes.
- Turn Allow Team Passcode off.
At this point, all persons using the Square app will need to enter their own personal passcode. If you’d like to require no passcodes at all, turn Passcodes off.
Let me know how you get on with the above! Would be happy to take another look into this if you continue to encounter this issue.
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