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Signing up - no CVC code

I am trying to buy the £9/month package but our charity bank card doesn't have a CVC code on the back and your interface won't proceed without it. We don't have Paypal, so how do we pay?

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Admin

Hi @fodos. Can you share a link of which package that you're looking at, exactly?

nika
Beta Community Manager, Square
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Admin

Hi @fodos, I'm just stepping in for Nika here. A CVV code is required for online transactions and in this particular case, there isn't a way for us to process subscription payments without a CVV code.

 

Depending on the cards you are using, CVV can be found at different places as well:

  • Visa and MasterCard security codes are usually on the back of your card, to the right of the signature panel.
  • American Express security code is four-digit long and usually appears on the front of your card, to the upper right of your account.

If the card doesn't have a CVV code, you may need to check with the bank to see if the card can be use for online payments.

 

Apology for the inconvenience caused by this!

Tra | she/her
Community Engagement Program Manager, Square
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Hi

Thank you for responding. I'll see if we can find another option for payment.

Thanks

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