My terminal stays black with the sing in the middle

[Lanjeu]

My terminal stays black with the sing in the middle

[RobynR · Accepted solution]

Hey @Lanjeu,

Welcome to the Community.

It sounds like you may have connected your Square Terminal to the Square Point of Sale System. 

Please follow the steps below to disconnect your Square Terminal.

Disconnect Your Square Terminal

1. On your POS device, tap ≡ More, then tap  Settings  >  Hardware > Square Termina l. 

2. Tap Disconnect from this device .

3. Tap  Disconnect  to confirm. Square Terminal will disconnect from POS automatically. 

Note: If the disconnection fails, Square Terminal will continue to display the “Powered by Square” screen, and you’ll need to manually sign out by swiping from the top-left side of the Square Terminal screen to reveal the menu, then tap  Settings  > Sign Out . Tap Sign Out again to confirm.

If that doenst help please let us know.