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How do I stop the delivery/pick up window appearing before anything else

Hi,

 

I have recently set up my square shop online and can't seem to stop the delivery/pick up option being the first thing that pops up, I want it when you check out, It causes problems on ipads and iphones if the cache hasn't been recently emptied because you can't select either option and can't get any further than the pop up window, here's a link to my site; https://my-site-105295-107039.square.site/s/order any help would be very much appreciated.

 

Regards

Rachael

 

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Best Answer

Hi @Rachael71, thank you for reaching out!

 

If you don't want the delivery/pickup options to appear before the customers can look at the menu, you can change the template from an Order Online template to a traditional Shop All retail template. This means customers will be able to look through the menu first before they need to select the fulfilment method and entering their details. 

 

To do this: 

  1. Login to your Square Dashboard > Online Store
  2. On your Online Store, navigate to Website > Edit Site Change template 1.png

     

  3. Click into the Page: Home drop-down. You should see your Order Online page coming up. You'll need to hover over the three ... and select Switch Template Change template 2.png

     

  4. Select Shop All Change template 3.png

     

  5. Click Done and republish your site

I hope that will help!

Tra | she/her
Community Engagement Program Manager, Square
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Admin

Best Answer

Hi @Rachael71, thank you for reaching out!

 

If you don't want the delivery/pickup options to appear before the customers can look at the menu, you can change the template from an Order Online template to a traditional Shop All retail template. This means customers will be able to look through the menu first before they need to select the fulfilment method and entering their details. 

 

To do this: 

  1. Login to your Square Dashboard > Online Store
  2. On your Online Store, navigate to Website > Edit Site Change template 1.png

     

  3. Click into the Page: Home drop-down. You should see your Order Online page coming up. You'll need to hover over the three ... and select Switch Template Change template 2.png

     

  4. Select Shop All Change template 3.png

     

  5. Click Done and republish your site

I hope that will help!

Tra | she/her
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
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This helps me for sure!  Thank you so much!

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