Hi @aliciavr6. I think we can achieve what you want. I’m going to outline the steps here. Bear in mind that in order for this to work, all of those new items you created must be in their own separate category — item category, not online category.
From the dashboard, go to Loyalty -> Settings. You’re going to redefine your rules for earning points to accrue points only for the desired categories (hopefully you don’t have a ton of categories!). This might mean splitting up one rule into multiple rules now, one for each included category.
After that, you’ll need to redefine your rewards definitions. You are probably (?) discounting entire sale now, which won’t work any longer. Instead you’ll want to “Discount on an Item in Specific Categories,” after which you’ll define the included rewards-available categories.
Lastly, there is one other possibility. You don’t mention if your wholesale web site is for a second location. If so, then this would be as simple as going to Loyalty -> Settings and deselecting the second location. This will disable your Loyalty program entirely for that second location.
Let me know if you need anything else.
Hi @aliciavr6. I think we can achieve what you want. I’m going to outline the steps here. Bear in mind that in order for this to work, all of those new items you created must be in their own separate category — item category, not online category.
From the dashboard, go to Loyalty -> Settings. You’re going to redefine your rules for earning points to accrue points only for the desired categories (hopefully you don’t have a ton of categories!). This might mean splitting up one rule into multiple rules now, one for each included category.
After that, you’ll need to redefine your rewards definitions. You are probably (?) discounting entire sale now, which won’t work any longer. Instead you’ll want to “Discount on an Item in Specific Categories,” after which you’ll define the included rewards-available categories.
Lastly, there is one other possibility. You don’t mention if your wholesale web site is for a second location. If so, then this would be as simple as going to Loyalty -> Settings and deselecting the second location. This will disable your Loyalty program entirely for that second location.
Let me know if you need anything else.
Before you start that process…. What do you mean by “the categories don’t show in the “all items” list to be able to exclude them?” Can you post a screen shot of what you think is missing?
This list where I am able to uncheck items to exclude them. There are no categories in the list.
Interesting. I don’t have that particular screen available in my settings. How weird. Anyway…. For defining rules by category, here are the screen shots of how I got there (First two). For defining rewards by category, shots #3 and 4 show how I got there. I hope that helps.
perfect. There are a few ways to get where you wanted. You might have found the easiest one. Actually I didn’t know that was there so you taught me something! Thanks!
