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SquareUp.com > Dashboard > Home @ Loan Upsell Banner ! Annoyance

The loan upsell banner doesn't go away, regardless of the fact that the loan application was pre-approved and the deposit was instant. These notification and upsell banners in general are clearly not following sound logic, and it's extremely distracting to business. For instance, I spent about an hour or two today to stop what I was doing for my business to analyze the process, determine the functional failures, identify potential solutions, and communicate this to the seller community. This seems to be a systemic problem with the user interface, not a particular department issue. I'm tired of seeing all the new user popups after a year of running the Square system like a BOSS. Do you like tricks or treats on Halloween?

 

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Austin Schulz
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Community Team

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Hi @artdesigncode!

 

Thanks for reaching out and letting us know! We apologize for the trouble you're experiencing.

 

We are not able to go into account specifics in the seller community but will follow up with you via email!

marielmt
Square Loans Team
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Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.

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Community Team

Best Answer

Hi @artdesigncode!

 

Thanks for reaching out and letting us know! We apologize for the trouble you're experiencing.

 

We are not able to go into account specifics in the seller community but will follow up with you via email!

marielmt
Square Loans Team
Sign in and click Mark as Best Answer if my reply answers your question.

Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.
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