Dashboard Reporting Issue Update

Nancy__ · ‎10-24-2022

We’re reaching out to let you know that from October 6th-20th, the Loans activity section of your Square Dashboard and daily emails from Square Loans may have shown incorrect or missing payment and balance information.

During this time your balance may have shown as larger than your actual owed balance. Don’t worry: Your loan repayment progress and loan eligibility has not been affected in any way. We’ve fixed this issue, and you can see your latest remaining balance in the Loans section of your Dashboard.

We apologize for any inconvenience or confusion this may have caused. If you have any questions, please contact us.

Nancy__
Square Loans Team
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Square, the Square logo, Square Financial Services, Square Capital, and others are trademarks of Square, Inc. and/or its subsidiaries. Square Financial Services, Inc. is a wholly owned subsidiary of Square, Inc. All loans are issued by Square Financial Services, Inc. a Utah-Chartered Industrial Bank. Member FDIC. Actual fee depends upon payment card processing history, loan amount and other eligibility factors. A minimum payment of 1/18th of the initial loan balance is required every 60 days and full loan repayment is required within 18 months. Loan eligibility is not guaranteed. All loans are subject to credit approval.