Square payments keep getting kicked back and my bank account shows active.

[CCurnutt]

My bank account shows active in my Square account but when clients try to pay, it gets kicked back. I check with my bank BofA and added square as a connected app to my bank account and still no payments are getting accepted by Square.

[HC_Charlie]

Hello @CCurnutt thanks for your post. How are you trying to take a payment from your clients: are you using a Square Point of Sale System (like Square Register or Terminal)? Swiping or tapping their credit card? Sending an invoice/link? When you say the payment is getting kicked back, is their credit card being denied? or what is exactly happening? Thanks, just looking for clarity so we can direct our possible solutions better.