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safsac
08-22-2022
09:31 PM
Is there a way to do a partial shipment on an invoice and show backordered items?
I have customers that place orders but not all the items are in stock. I want to show all the items on the invoice but only charge them for those I am shipping and show the rest of them as being on backorder. Is this possible? If so, how do I do it? Right now I am showing a zero quantity for the items on backorder and customizing a note for each item to show the quantity on backorder...but this is cumbersome.
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1 REPLY 1
Thanks for posting, @safsac 👋
I'm not sure if this is possible, but I reached out to the Invoices team to try to get some clarification on this request. I'll let you know when I hear back from them, and appreciate your continued patience. 😊
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