krwwinery
03-14-2024
09:10 AM
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Invoice Payment Showing Up on Due Date Not Date Paid
We sent an invoice that was due on March 9th - The payment was paid by the customer on March 11th. The transaction is appearing under the March 9th transactions, not the March 11th transactions; however the dollar amount shows up in the March 11th Balance.
This just started happening in March. What would cause this?
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1 REPLY 1
Summer2024
03-15-2024
08:13 AM
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Hi there, @krwwinery!
I have reached out to our Invoice product team to see if this is expected behavior from a new update. I will be back when I have an update!
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