Cannot create or edit invoices

[SweetKayle]

Hello I was on the phone for 45 minutes with customer service and they could not help me so I am reaching out to you all. I am not able to create invoices or edit them. My POS otherwise works perfectly. I have done all the necessary updates on my iPad, POS and I have also uninstalled and reinstalled the Square on the app. I am still not able to create were edit my invoices. Can someone please help? 

[mksavage]

Hi @SweetKayle! Welcome to the Seller Community! That sounds incredibly frustrating.

For a little context -- are you able to see "Invoices" on your POS and it gives you an error message, or is it not showing up at all? Also do you know what system you're using (the regular Square, Square for Restaurants, etc.)?