Problem with Customer Feedback

[claraandrus]

Hi, 

I'm running a business of online vape store where people find carts of their choice and buy them but sometimes they provide fake addresses. So it feels very bad when you make a delivery and come to know that address was not real. Is there any solution to this problem and how to handle this situation.

[Ria]

Hi @claraandrus - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

Ultimately there's no way around this issue because you have no way of verifying that the customer is giving an accurate address unless you speak with them directly before they place their order. Is there a specific reason that a customer would provide an inaccurate address for their order? I'd like to understand this better to see if there's a possible workaround. 

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨