Hey there, @CANDY414 -
Welcome to the Community!
I am going to recommend reaching out to our CS Team about your transfers since this is account specific. They will be able to dig into the details and get to the bottom of this for you.
Please use this phone number: 1-855-700-6000, to get in touch with them. They are available Monday to Friday from 8am to 8pm CST.
Also, you can check your email for any updates or issues with your account.
Kassi
Community Moderator, Square
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