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My square card was charged twice at a gas station and im waiting for the second charge to return

Waiting on a pending transaction to be loaded into my account..... it's been over 72 hours

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Square Champion

Hi @brandethompson 

I'm not 100% sure what Square's time frames are, but generally any banking / credit institution can take anywhere from 3-7 business days for returns to appear back on a card/account.

 

I would suggest giving customers service a call after the 7th business day if your funds still haven't been credited. 

Dan
Scorpion Coating Plus,LLC
Square Super Seller
Check out Square support center for additional help.




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