issue with permissions on Appointments and with service setup

[GingerGagne]

Questions or Feedback: I need tech support quickly. I lost an employee and now I am having problems with team permissions (including myself (Owner)) and seeing appointments as well as setting up a retreat and having it work correctly for customers. Currently retreat set up is showing up as a service (which is not a category I chose) and asking for staff choices, which should not be a thing. I need help asap!! Thank you Ginger@lavenderanch.com

[MayaP]

Here’s a more polished version:

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Hi @GingerGagne , welcome to the Square Community! I’m happy to help, but I’d like to clarify the situation. Are you experiencing:

1. Issues with team permissions viewing appointments?
2. A retreat set up under the wrong category?

If you could provide more details, that would be super helpful!

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[GingerGagne]

Hello MayaP,

I figured out the setting up of a retreat. The only thing I still cannot do is see appointments via my lap top. From the dashboard, I  click on appointments and I get 'were sorry, but something went wrong." message. Clicking on appointments is not giving me access to the calendar.  I can see it on the register but not lap top.

[GingerGagne]

I also gave myself all access for team permissions. Not sure whats up