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When my clients are getting the appointment texts it is showing a Business name that is not me so iy is very confusing. My.business is Romp N Groom but it is showing this.
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Hi @Jennamoon - I'm sorry to hear that this issue has brought you to the Seller Community! 😥
This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. I suggest starting out by reviewing your business location information here in your Square Dashboard to ensure everything there is correct.
If this does not resolve the issue, please reach out to Support by logging into your Square account and heading here. Then, they can take a look at your account with you to determine what's causing this.
I hope this helps!
Community Moderator, Square
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Hi @Jennamoon - I'm sorry to hear that this issue has brought you to the Seller Community! 😥
This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. I suggest starting out by reviewing your business location information here in your Square Dashboard to ensure everything there is correct.
If this does not resolve the issue, please reach out to Support by logging into your Square account and heading here. Then, they can take a look at your account with you to determine what's causing this.
I hope this helps!
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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