Group texting clients

[Krossout]

How can I send out a mass text to my clients?

[ryanwanner · Accepted solution]

Hello @Krossout !

You send out a text campaign via the Marketing section of the Dashboard.

If you haven't configured text messaging before, you'll have to get a toll free number from Square, which is done when you first set up a campaign.

Please note that your customers have to give you permission to text them before they will receive any promotional messages from you. They do this via purchasing, either in person or online, when they choose a receipt via text or sign up for loyalty. You can also set up a link on your website to give your customers the option to opt in to text promotions.

More information on how to get started with text messaging can be found in this help file.

Hope this helps!

[MassagedByJobe]

My text campaigns queue for so long after sending. Is this normal? Example: I sent out a campaign at 5pm and it's 6:15 and still queued. Not sure if it takes this long with only double digit subscribers so far.