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Golf Simulator w/ 2 Bays, each as a service, can't book both services at the same time

We have just launched a golf simulator business with 2 bays. We are using Square Appointments. Both bays are setup as a Service in the same location, with 3 different durations possible (1 hr, 2 hr or 4 hrs) to be booked, but customers can't book the bays (services) at the same time. Once one is booked, the other shows as unavailable on the calendar until that bay's booking has completed. Is it possible to book both services at the same time? I saw in another older post a feature being discussed called Resource Services but don't know if this solution is available as of yet, or if it is the right solution for this situation?

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Square Community Moderator

Hello there @SixGuys 👋

 

Unfortunately, there isn't an ideal solution for this exact scenario. 

 

Because Appointments was thought of for services rather than rentals, we base the amount of "spots" on the team members available that perform that service and are scheduled. 

 

You can always create two team members, each for each one of your bays and then only one service. 

This is a workaround other sellers use, but if you are using Payroll for employees, will unfortunately not work. It also has potential for affecting your reporting. 

 

We are still developing the resources feature and adding new ways for different types of businesses to take advantage of our tools. 

 

Thank you! 

 

Frances
Community Moderator, Square
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