Discount Codes to be used when booking an appointment online

[JuniperRising]

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

[#2]

Yes, We do need that. 

[#3]

Talking with a rep yesterday I learned that the services (which I use for my healthcare practice linked to my online appointments via desktop), does not have the option for coupons, gift cards, or payment options like Afterpay.

I was trying so hard to figure it out because I could see the coupon I generated for "items" and on the square app (for manually entered appointments).

Please work on including these much needed features!! thank you. 

Case: 72437319

mahdiyahasiya

[#4]

WOW, finding this thread really opened my eyes on how LONG this feature has been requested and Square done nothing... more than 4 years... 

Not only discount coupons are essential for appointments but also there is no option for gift cards which are also sold by Square Online... but can't be used on Appointments? Doesn't make any sense right?

We sell skateboarding lessons, and a lot of people want to give them as gift cards for Christmas and Birthday, but they can't use the option to book online like everyone else, they need to call us and we have to block the slot with no payment, hoping they will show up to be able to charge the gift card or apply a discount in person when they arrive. 

I am tired of waiting for this to change... the recent new updates in Square have been so useless, at least for my business, and this essential feature still missing... I feel like the only solution is to look into moving to another software... 

[#5]

Hi @janiced 👋 

While it is possible to apply a discount to a service when charging a client in-person for a service using the Square Point of Sale app, it's currently not possible for your clients to use a discount or coupon code when booking an appointment using your Appointments booking site - this is being tracked as a feature request at this time.

[#6]

Currently there isn't a way for your customers to use coupons or promo codes for Appointments booked from your online Appointments booking site. We're tracking this feature request! 

In the meantime if you use Square Marketing to send customers coupons you can apply those coupons at checkout from Appointments app. (And you can create a discount and apply that at checkout when your client arrives for their appointment.)

[Ashaahlee]

Yes Square is a little behind on features and things offered on the website. I’m thinking to switch over to acuity because they have everything you need. 

we need promo codes, organized categories for when clients select an appointment, prices shown in the Confirmation email and so much more. 

[Ashaahlee]

I would like to see if you all can put a option for clients to place in a promo code when they are booking an appointment, 

for example: Charles saw my $20 discount promo code “20OFF” and when he books, he can receive $20 off his booked appointments

[Kassi_]

Welcome to the Community, @Smile4pet - 

Being able to add a promo or discount to services at the time of booking is still considered a Feature Request. 

There is a existing post from another seller on our Ideate Board for our Product Team. I have moved your post over to the thread to add your voice to the request. 

Keep an eye out for any status changes to keep you in the loop throughout the process. 

[FLXBestWineTour]

Please add my voice again too, since it's been about 2 years since the last time I added my voice to this and it still hasn't been fixed. Thank you.

[PsychicBrandi]

Definitely would be smart to prioritize this. Especially because we pay so much in fees. Squarespace is becoming more comparable! I have never been able to offer a promo due to this issue. And I don't like having to manually adjust and schedule every gift certificate I sell.

[vghjhv]

THEY WILL NEVER FIX THIS BECAUSE THEY WANT TO SELL YOU A PLUG IN.

[EMMN]

I'd like to offer discounts codes and eGift cards to my loyal customers who book appointments online. This seems counter intuitive of Square to delay this option when offering eGift Cards for appointments would increase their revenue. Please make this change!

[sayra]

Hello, @Ashaahlee- Thanks for your feedback and example. We are happy to see your request here in our Ideate board.

The ability to allow customers to submit a promo code at the time of booking would be great, we can see how this feature can help drive traffic to your business. 

The more sellers chime in to the request, the more likely it is to catch our product team's eye. Feel free to tag any sellers who may be interested in chiming in. As more information becomes available we will post an update. 

Have a wonderful day!

[Kassi_]

Hi @EMMN , this request has been previously submitted by another seller.

We appreciate you sharing your business use case and why it would be valuable for you. I have merged your submission with the other request here. 

If you know of any fellow Seller Community members who would like to see this built out as well, feel free to tag them in your post so they can share their thoughts as well! The more sellers chime in to the request, the more likely it is to catch our product team's eye.

[Kassi_]

Hey there, @Ashaahlee 

This request has been previously submitted by another seller. We appreciate you sharing your business use case and why it would be valuable for you. I have merged your submission with the other request here. I changed the status to open, so more sellers are able to add their voice to this request. 

Thank you!