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Discount Codes to be used when booking an appointment online

Discount Codes to be used when booking an appointment online

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

5 Verified Answers
Verified Answer

Re: Discount Codes to be used when booking an appointment online

Yes, We do need that. 

Verified Answer

Discounts, Gift cards, and payment options for services

Talking with a rep yesterday I learned that the services (which I use for my healthcare practice linked to my online appointments via desktop), does not have the option for coupons, gift cards, or payment options like Afterpay.

I was trying so hard to figure it out because I could see the coupon I generated for "items" and on the square app (for manually entered appointments).

Please work on including these much needed features!! thank you. 

Case: 72437319

mahdiyahasiya

Verified Answer

Re: Square Appointments: Can my customers use a discount code when booking?

WOW, finding this thread really opened my eyes on how LONG this feature has been requested and Square done nothing... more than 4 years... 

Not only discount coupons are essential for appointments but also there is no option for gift cards which are also sold by Square Online... but can't be used on Appointments? Doesn't make any sense right?

 

We sell skateboarding lessons, and a lot of people want to give them as gift cards for Christmas and Birthday, but they can't use the option to book online like everyone else, they need to call us and we have to block the slot with no payment, hoping they will show up to be able to charge the gift card or apply a discount in person when they arrive. 

 

I am tired of waiting for this to change... the recent new updates in Square have been so useless, at least for my business, and this essential feature still missing... I feel like the only solution is to look into moving to another software... 

 

 

Verified Answer

Re: I have standard prices for my services, how do I change the price to reflect a discount?

Hi @janiced 👋 

While it is possible to apply a discount to a service when charging a client in-person for a service using the Square Point of Sale app, it's currently not possible for your clients to use a discount or coupon code when booking an appointment using your Appointments booking site - this is being tracked as a feature request at this time.

Verified Answer

Re: Is there a way to add coupon options for Appointments? We can't offer them with Appointments...

Currently there isn't a way for your customers to use coupons or promo codes for Appointments booked from your online Appointments booking site. We're tracking this feature request! 

 

In the meantime if you use Square Marketing to send customers coupons you can apply those coupons at checkout from Appointments app. (And you can create a discount and apply that at checkout when your client arrives for their appointment.)

237 Comments
Square Community Moderator
Status changed to: Reviewed

Hi there @Stylezbeautyco,

 

We appreciate you submitting this to our board! While this is not yet an option, we have provided feedback to our product teams about this!

 

Also, thank you for responding to this as well, @JsonTheBarber and @Photogurl1982, having more Sellers with the same opinion is a great point to make to our team. 

Square Champion

This would be super helpful and I think increase customer spending too.  

Please create an option for clients to book appointments online with a discount code/coupon... It is a huge miss right now for campaign, promotions, special offers...

 

Example: '' Book your service at XYZ website now with coupon ABC and get 10% off your service''.

 

People will simply use a code created by seller and get an immediate discount while prepaying for service or simply booking online.

My request is specific for SQUARE ONLINE APPOINTMENTS.

 

Thank you in advance 🙂

I have tried to apply a discount to my services, but cannot. If I do a coupon or discount code there is no where for the person booking the appointment to enter it. Please help. Would love to offer discounts at checkout when users click my book now button.

Square Community Moderator

@robkeenegolf 

 

I have moved your response to a thread requesting this feature. 

 

P.S. Welcome to our Seller Community, we're always happy to see new faces ☺️

Square Community Moderator
Status changed to: Reviewed

Hi there @mahdiyah_asiya,

 

We really appreciate you posting this to our Square Appointments Ideate board. We have provided this feedback to our product teams, and any updates will come here. 

I am in desperate need of this feature.  When is the release date?  I'll beta test

 

All of my appointments are paid/booked online and trying to promote a business without an online discount capability is a nightmare.

 

I'm about to embed another scheduling site integrated with a separate payment processor (Stripe, PayPal) just for this feature.

I gave up and paid for acuity, since it seemed like this was never coming. 

@Sanasanasf1.i built my site with the weebly editor, so i ruled out acuity, did you look into calendly or koalender or appointy?

Same but acuity is super easy to embed into my weebly site! I had no problems doing it at all. It’s been fantastic.