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Collecting customer details when booking appointments via online booking
Having some trouble understanding how to deploy the tools to collect customer information during a booking, using the online booking tool. We move things, so its imperative to get the start and finish address from the customer so we can quote accurately. Am I missing something? Or is this not possible to deploy? We would like to flow like this ;
1. Customer Selects Book Button
2. Popup shows available services.
3. Customer selects service.
**4. Customer enters details, i.e. the Start Address and Delivery Address, as well as the staple information.
5. Customer completes booking and pays for service.
6. Appointment is reviewed and confirmed by us.
7. Appointment is carried out. Customer is happy.
Any help is greatly appreciated!!
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Hi @JetBilliards,
Thanks for reaching out to us with this question! It sounds like your services are carried out at more than one location. Can you let us know a bit more about where / how you're operating?
Right now, Square Appointments would probably work best for a business based in one location; think salons, personal trainers or classes. This might be a good feature request for our team!
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