Feature Request: Add Modifiers or Options to Services

[AROBINSON]

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

SERVICE: Premium Detail (2 hrs)

Modifiers:

• Hand wax +$10 (+20min)
• Sealant +$20 (+20min)
• Fabric Guard +$20/+$30/+$40 (+20min)
• etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

[#2]

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

In the meantime, I hope you can use variations to create different combinations of your services! 

[#3]

@AROBINSON we're with you, modifiers for services would be fantastic!

However, until this featuere comes around we've figured out a workaround.

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[WretchedEgg]

I am also in need of service modifiers for my spa. Plenty of upgrades to add to massage services and at this point I'm seriously considering leaving square for some of the more encompassing and user friendly POS systems. Im tired of emailing square with requests just to be ignored and frustrated.

[nika]

@WretchedEgg I'm really sorry that you're frustrated. We do take each request seriously and track them appropriately. We'll continue to push this forward for you and others!

[souldeepsuite]

I am interested in being able to apply add Ons as well. Some of my add Ons I can do as regular services(such as a facial massage add on, that would require extra time be added onto the service), however there is no way for me to do an add on that does not require extra time. I have add Ons that are simply adding another product to the service, that do not require time to be added to the service and the only way to make this work is by adding 5 minutes onto the service, since I am not able to choose “0” minutes to add the service. I am starting my own small spa, and so far this is the one issue I’m having with the square appointments service. Even if the services could be modified to allow “0” as an option for the duration of service, that would fix my problem with trying to do add Ons on your system.

[ashc]

Thanks for adding your feedback @souldeepsuite!

I'm sorry this is a struggle for you right now. I appreciate you letting us know how this would be helpful for your business so I can go to the Product team with as much information as possible.

If this gets implemented, I'll be sure to come back and update the thread as well. 

[LTS]

Hello,

How to Add Modifiers to Service on Booking Web + Mobile Site? 

When clients go onto our booking site, I would like for them to choose a service.

For example: They choose Airport Drop Off with City Name. But I want the capabilities adding 1-2 car seats. 

How do I do that? Thanks in advance

[nika]

Hi @LTS! 👋

Instead of using modifiers, you'll want to set up variations under each service which you want the car seat option to be shown.

To set up these variations, you'll login to your online Dashboard and head to the Items tab, then click Service Library.

Choose the service that you want to add the Car Seat option to, and you'll see a section that said "Variation" in the middle of the page. Click Add Variation and add the Car Seat. And heads up- you'll need to select a time duration in order to have it show on your Online Booking site for your customers. The following images are what you'll see when you're setting this up:

Hopefully this helps you get set up! If you run into any problems, you can always contact our Appointments team.

[Glam86]

GO TO VISIBILITYL AND DISPLAY TO MODIFY YOUR SERVICES.

[Joe]

Hi there, @Glam86 - thanks for chiming in here. 

Would you mind clarifying your question for me? I want to make sure I can fully assist where I can.

Will keep an eye out for your response! 

[CapitolSteemers]

Is there any way to add modifiers to services? 

I've added the modifiers but they aren't showing up when I go to book. Any help?

[AshleyK]

Hey there! I've moved your post to an existing thread in which we are tracking this feature request and offer a workaround. Thank you!