Discount Codes to be used when booking an appointment online

[JuniperRising]

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

[#2]

Yes, We do need that. 

[#3]

Talking with a rep yesterday I learned that the services (which I use for my healthcare practice linked to my online appointments via desktop), does not have the option for coupons, gift cards, or payment options like Afterpay.

I was trying so hard to figure it out because I could see the coupon I generated for "items" and on the square app (for manually entered appointments).

Please work on including these much needed features!! thank you. 

Case: 72437319

mahdiyahasiya

[#4]

WOW, finding this thread really opened my eyes on how LONG this feature has been requested and Square done nothing... more than 4 years... 

Not only discount coupons are essential for appointments but also there is no option for gift cards which are also sold by Square Online... but can't be used on Appointments? Doesn't make any sense right?

We sell skateboarding lessons, and a lot of people want to give them as gift cards for Christmas and Birthday, but they can't use the option to book online like everyone else, they need to call us and we have to block the slot with no payment, hoping they will show up to be able to charge the gift card or apply a discount in person when they arrive. 

I am tired of waiting for this to change... the recent new updates in Square have been so useless, at least for my business, and this essential feature still missing... I feel like the only solution is to look into moving to another software... 

[#5]

Hi @janiced 👋 

While it is possible to apply a discount to a service when charging a client in-person for a service using the Square Point of Sale app, it's currently not possible for your clients to use a discount or coupon code when booking an appointment using your Appointments booking site - this is being tracked as a feature request at this time.

[#6]

Currently there isn't a way for your customers to use coupons or promo codes for Appointments booked from your online Appointments booking site. We're tracking this feature request! 

In the meantime if you use Square Marketing to send customers coupons you can apply those coupons at checkout from Appointments app. (And you can create a discount and apply that at checkout when your client arrives for their appointment.)

[sleigh]

This comment was created by merging the thread "Can we create a discount / promo code for online appointments?"

I am using your online appointment service and I would like to offer a discount when clients are purchasing an appointment time online.

I have gone into "items" but my appointment blocks are not listed to apply a discount to. 

Is there a way this can be done?

Thank you!

[Chad]

Hello @sleigh!  

We're tracking feedback for this feature request, so I went ahead and merged your thread into this existing one. 🙂​​​​​​​

[Minkznmakeup]

Can you create a promo code or discount for services as well? Or only items? Please help. 

[puka]

Hey @Minkznmakeup - There isn't a way to create a promo code for customers to use. However, you can create a discount within the Items tab of your app or Dashboard and when enabled it will still apply to your services.

[MRPhoto]

Add me to the list of people begging for this feature. I'm a photographer and am offering workshops to other photographers, and I wanted to offer a repeat customer discount on services. I'm using the appointments feature to allow potential clients to see my availability and self-schedule. It's crazy that there's no way to discount a service with full pre-payment! I love the Square interface, etc. but I guess I'll look at Accuity and see what that's all about as it seems they offer this particular feature.

[Scon]

Square absolutely needs to implement this feature. I want clients to know that they will be getting a discount while they are booking an appointment. I think this is a fairly basic feature and it really shouldn’t be that difficult to implement

[musePMU]

I wonder if the "discount code" option is in the process at all?
It is extremely important for promotions to give a code ( and to measure the marketing effort).

I used Acuity scheduling before ( the had this feature ) and you can dive various codes to your referral partners along with creating codes for your own promos.

Would be super nice to have it! 

Thanks 

[Scon]

Since Square is not addressing this issue, I’d like to recommend everyone look at Acuity Scheduling

It can easily do discount codes during the scheduling process, as well as a million other ways to customize everything. 

If you use Squarespace for your website, then Acuity is FREE! I should also mention that it works flawlessly with Square (it will collect CC info and create a square customer for you). It also has a ton of other integrations. Right now I have mine create a draft invoice in QuickBooks for every client appointment. 

I switched over from Square Appointments recently and I HIGHLY recommend Acuity, since Square is doing absolutely nothing about this. 

[klauritzen]

I love the idea of being able to provide discounts. However, I have noticed the discount option is only available for items and not for services. I only provide services and would like to have the option to do time based discounts for my customers. Ex: 25%  off all add on services to a massage on Mother's day. 

I also write a blog and often post on social media and would love to have the option to provide my followers special discount codes for my services that they can apply when booking. And to have a way to track how often these codes are used so I can have a good idea on what is effective as a marketing tool. Ie: Do my customers prefer straight percentage discounts for overall services or do they find certain services to be of greater interest?

If these options are provided I would love to know when so I can start applying them immediatly.

[HCS-LLC]

This reply was created from merging an existing thread: Is there a way to add coupon options for Appointments? We can't offer them with Appointments

We have been wanting to offer coupons to our appointments and have been doing them manually. Is there a way we can offer this to the Appointments? We offer these in Items and the Online Store but not for Appointments.