Feature Request: Schedule classes + group sessions + multiple clients during one time slot

[AKOrganizer]

The title of this post has been edited from the original: Use Square Appointments to schedule classes or group sessions?

Has anyone successfully used Appointments to schedule classes taught to clients/gneeral public?  Looking for tips. Thanks!

[#2]

Hey @exdub-

Thanks for posting in the Seller Community. 

The ability to book group sessions or an appointment for multiple people is one of our most popular feature requests. I went ahead and moved your post over to this thread to prevent duplicates.

We do not currently have an ideal workaround to suggest. Square Appointments right now isn't optimized for group classes, events, etc. For your business, I may suggest that you use our Square Online Store instead. You will be able to list items as Events, and then sell tickets to the events per person so they can select a quantity:

Let me know if this would work as a workaround for you. Cheers! 

[#3]

We don't currently offer class or group booking with Appointments - certainly a popular request and I know how helpful it would be for you (and many others.) 

For now the only workaround I can suggest would be scheduling overlapping sessions for each client in the group/appointment. However, it's only possible for you to create overlapping appointments manually on your calendar, so this isn't something your customer's could book.

Thanks for your patience while we work to expand the features in our Appointments app. We'll definitely let you if a better solution is available in the future.

[MissFit_VI100]

I would like more then one client to be able to book the same appointment. Is there a way for multiple clients to book the same appointments? 

[Russell]

Hi @MissFit_VI100 - thanks for posting and welcome to the community!

While this isn't currently a feature of Square Appointments, it is something sellers have been requesting. Take a look at the discussion here in this thread for more details. 👍

[EDIB-CW]

Hi Sean, it's now June of 2017 and apparently you still do not offer group sessions. This is NOT helpful. I'm teaching a Qi Gong class and need to send repeat reminders to my students. I'd much rather set that up via Square than have to do it manually every week. When can I expect a software update that will allow this.

Thank you for your help.

[EJ_]

Hi @EDIB-CW

Nothing new to report on this as of right now unfortunately. 

Our Product Team is actively tracking seller interest in this feature, so hopefully we can get something out that will help with this in the near future. 

We'll definitely announce to everyone if anything changes. Keep an eye out for updates 👍🏼

[PenrosePT]

Hi Spenser,

As a new user of Square Appointments, I would like to inquire about the classes feature.  Have we made any progress on getting this added as a feature?  This thread has not had any activity in over a year.  Update?

[Chad]

Hello @PenerosePT!

We are still tracking this feature requests, but we don't have any updates at this time. If anything changes, we will make sure to notify everyone in the thread. 

[valk]

It seems to me that Square has to get it together and look up IMMEDIATELY on how to provide this service! It makes no sense for us merchants to have to subscripe and juggle more 3rd party providers just to acquire a service that is in SUCH A HIGH DEMAND for most of us merchants who are already paying very substantial fees to be using Square services. 

[puka]

Hey @valk - We definitely hear ya and we can assure you that we're actively tracking the feedback on this feature. We promise to keep everyone in this thread updated as soon as we get any. 👍🏼

[valk]

Well by then it will be too  late. I have just subscribed with another provider and wish I would have not spent 5 hours trying to set this up only to find out that it will not meet my needs. You guys should put a banner notifying the merchants of the limited services available on this app PRIOR to offering us to try it out. Seriously, I am VERY frustrated and upset with the time wasted. I do thank you for your immediate reply:)

[puka]

@valk - Definitely not the experience we want you to have 😕  We will continue to strive for more transparency when describing our products and sincerely appreciate your feedback. We're sorry that we couldn't provide the feature you needed at the time you needed it, but we always encourage our Sellers to do what works best for their business. We're happy that you were able to find what you were looking for even if it was with a different provider. Feel free to let us know if you run into any other issues. Best of luck!