Feature Request: Add Modifiers or Options to Services

[AROBINSON]

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

SERVICE: Premium Detail (2 hrs)

Modifiers:

• Hand wax +$10 (+20min)
• Sealant +$20 (+20min)
• Fabric Guard +$20/+$30/+$40 (+20min)
• etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

[#2]

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

In the meantime, I hope you can use variations to create different combinations of your services! 

[#3]

@AROBINSON we're with you, modifiers for services would be fantastic!

However, until this featuere comes around we've figured out a workaround.

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[barbiemebri]

So I use square appointments to book clients for my hair services. I want my clients to have the option upon booking to either come with their hair washed or have me wash their hair when they come but I am not sure how to create any kind of option set being that it seems you can only create options for items and not services? Someone help this is stressing me out so bad 😞

[thefoamgarage]

I've been doing some extensive testing to find a way to implement Square Appointments into our website so everything is under one umbrella. I've already had to do a few work arounds, but this one doesn't appear to have one. I have modifiers (add-ons) to my services, but when a client checks out (my own testing) they don't see the option to modify the service. It only gives the base option, even though the modifier is assigned to the proper service.

[thefoamgarage]

[sayra]

Hello @thefoamgarage - The site should function as expected when you publish it. It seems like it's not published yet, is that correct? Can I please get your website URL?

[thefoamgarage]

@sayra I don't use the full site, just the embedded option. Do I need to set up the full site before those items will work even if I'm just having the client do everything through our website?

[FredaSkinStudio]

Can the same be done for services.  I only see a variation and attribute tab.

[sayra]

@thefoamgarage - I appreciate your patience with me while I gathered more details. I was able to confirm with our Appointments Team that modifiers do not work with the Square Online Booking Site. This is a feature request. If this changes in the future, we will make sure to notify you. Sorry for the inconvenience. 

Let me know if you have any other questions. 

[brock125]

Almost 2 years, 8 pages of responses, and yet no visible progress made on this. It's literally a deal-breaker. I convinced my wife to use Square Appointments over other options for her salon and to say she isn't happy with this not being an option would be an understatement. We'll likely be switching to one of the competing apps. This should be one of the highest priority, if not the highest priority, features to be added. It seems like an obvious miss for an Appointments app and not something customers should be begging for.

[KellyWPhoto]

Yes, I am with everyone else.  PLEASE ADD MODIFIERS.

[Mes3ta]

@AdamB modifiers literally have no effect on the appointments. i have a nail business & the one thing that makes using this difficult is the fact that  there is no addon option. i attempted using modifiers but it seems like it does nothing but sit there and collect dust. i’ve been seeing a lot of “we’re gonna get to it, it’s in the request forms” but people have been asking for this for a good almost 3 years now. instead of changing up the look of square, can y’all please get to creating the feature that is pushing customers/users away! at least can y’all get this added within 2021.