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Feature Request: Add Modifiers or Options to Services

Feature Request: Add Modifiers or Options to Services

PLEASE give the ability to add modifiers to services. This one omission is what keeps Square Appointments from being the perfect tool for my business.

 

Creating a separate service for each wanted modifier does not work, because just like items, certain modifiers only apply to certain services.

 

Being able to create modifiers for services, and possibly a time duration to each modifier to be added to the service time would be perfect. For example, as a vehicle detailing business:

 

SERVICE: Premium Detail (2 hrs)

 

Modifiers:

  • Hand wax +$10 (+20min)
  • Sealant +$20 (+20min)
  • Fabric Guard +$20/+$30/+$40 (+20min)
  • etc.

As you can see, having a $20 fabric guard as a standalone service does not make sense, as it can not be booked as a standalone service. It's an add-on modifier to the Premium Detail. And perhaps I have another detail package that includes the fabric guard in the price, so that modifier doesn't necessarily apply to every service.

 

I can see this same concept working flawlessly with many other industries as well, such as a hair salon. The service could be a haircut, and an addon modifier could be "shampoo & blow dry". But a shampoo & blow dry is not a standalone service- it only works as a modifier to a haircut service.

 

Not only would this functionality tie in perfectly with the way items are already setup within Square, but it allows us to remember all the upsale and crossale options for our services, thereby increasing revenue for both the merchant as well as Square.

2 Verified Answers
Verified Answer

Re: How do I get add ons available to book with a service

@Archilaveronica You can add variations to a Service, but there isn't a way to set up Add-Ons I'm afraid. It's a feature request we're tracking in this post.

 

In the meantime, I hope you can use variations to create different combinations of your services! 

Verified Answer

Re: Feature Request: Add Modifiers to Services

@AROBINSON we're with you, modifiers for services would be fantastic!

 

However, until this featuere comes around we've figured out a workaround.

 

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

 

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

 

167 Comments

Why is my online store not allowed to have options and modifiers when clients are booking? But I have the option to enter modifiers when I book the appointment for them.

Alumni

Hi there, @Satrail - I've moved your post over to this thread where others have expressed interest in the ability to add modifiers to the services available through your Square Appointments booking site. We'll be sure to update this thread if this feature becomes available in the future!

I’m a hairstylist and my color services rely on extra timing being added for these add on services as well. When a client wants a base color and needs to retouch highlights I’ll like the add-on option to reflect the options related to that specific service as well. Or if a haircut client wants a treatment as well it’d be nice to offer the up-sell or add-on feature at booking so I can drive service sales. 

Kind of ridiculous this thread is a year old and still nothing has been figured out. Currently looking into other scheduling services. Square will not work for my business.

Square Community Moderator

Hi @ElavExAZ - thanks for reaching out and bumping up this Feature Request. 

 

We understand that it might be difficult waiting for something to be built out. We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business.

 

We understand you need to take actions and make decisions that are best for your business, and we will always encourage you to do so. We hope to be able to bounce back here and share some positive updates on Service-based variations soon.

I read some existing message boards talking about this from 2 years ago and can't believe this isn't an offered feature yet. Hoping there is a work around for my business...

 

I am scheduling photo studio rental as a service and would like to create equipment add ons for my renters. Such as: 

 

 

Studio Rental $300

 

Optional Add-ons

- 109" Seamless Paper (White) $50

- 109" Seamless Paper (Black) $50

- 58" Seamless Paper (White) $20

- 5 Light Strobe Kit $100

+ about 10 more

 

 

Is this possible and I'm missing it?


Thanks

Admin

@JPNC Thanks for reaching out and posting! I've merged your post with an existing thread so we can keep all these requests in one place. 🙂

You can add modifiers and options to items, but what about services?

Alumni

Hello @m__,

Thank you for posting in the Seller Community. Welcome.

 

At this moment, there is not an option to add modifiers through the booking site.

 

We definitely see how this could benefit your business model. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released. 

I, too, would love to see this feature added! I just spent the majority of the day today trying to figure out why modifiers weren't showing up when booking a service appointment. This seems like a no-brainer to add in for the square appointment booking. Also, your workaround for this doesn't work if the thing you are trying to add does not take any extra time.

 

For example: Sally wants to book an hour massage and would like to add in a hot foot wrap and aromatherapy. Neither the foot wrap nor the aromatherapy add time onto the service, but both cost extra and both need to be prepared ahead of time. As it stands right now, you cannot create a service for 0 minutes and let the client book it online. 

 

PLEASE add this feature!