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Client "Check In" feature on square appointments

Client "Check In" feature on square appointments

It would be super convenient to add a "check-in" feature to let the service providers know their client has arrived without physically telling them. It would change the color of the client on the schedule to let the service provider know they have arrived. It also might help business owners to audit the time allowances for their employees.

 

Another cool feature spinning off of the "check in" feature could be to make a "client view of the schedule". Limiting what the person viewing the schedule can see or change. For example, if you wanted to operate without a receptionist, you could have an ipad or touch screen computer to allow the client to check themself in when they arrive for their appointment, but still have privacy to other clients names and what services they're receiving. Maybe allow the client to search their appointment and check in when they arrive.

 

Many beauty service proivders are operating without reception/admin staff these days. I would imagine for a fee to add the feature, many would be interested to facilatate the streamlining of that process. These are suggestions to help convert prospective beauty professionals to transition to the square appointment booking system. 

1 Verified Answer
Verified Answer

Appointment check in feature request

*Feature Request*
I hope I’m posting in the right place! 
I own a barbershop and use Square appointments, as well as Square for POS and payroll. I like Square because it integrates easily with other applications and has an easy to use interface. However, for my industry, Square is lacking feature wise. One feature that we would love to see, a client check in. For example, a client arrives for a scheduled appointment and they can either self check in (notifying staff they have arrived), or they can check in at our front desk and our admin clicks a button that shows client is checked in and notifies the Barber (via text or email) that the client has arrived. Additionally, it would be great if this could also work in reverse, allowing the Barber or front desk to notify the client they are ready with the click of a button. Often times we are very busy and lose track- clients walk in and the barbers have no idea they have arrived, or we have to go searching for either the barber or the client. This feature would be great for other industries as well 😉

45 Replies
Alumni

It looks like others have asked for this capability too, @IBCo

 

I've moved your post in with the others so that your voice is seen along with your specific example.

Thank you for the detailed feedback - we'll be sure to pop in with an update when we have one to share! 

There is a franpos app which we use to check in and check out with square integrated payment system.

Seems like we have been asking for this feature for years now 😱 

 

As a salon business, we have many staff members working at times and have clients in and out every 20 minutes. We frequently have groups of friends book appointments back to back with us and all arrive at the same time and it is incredibly confusing to figure out who has checked in with us and who hasn't. PLEASE add a check in or "arrived" feature to appointments!! I know all salon businesses would use this, as is evidence with the dozens of replies on this thread!!!!

I would like this feature also.  I dont think squares bread and butter is the salon and beauty space.  Appointments has good potential but there are established providers specifically targeting salons who solved the problems being mentioned here in the year 2010 or earlier.  

Square Community Moderator

Appreciate you adding your voice to this Feature Request, @Innerglo.

 

I don't have a current update on this request, but keep an eye out for any updates from the Community Moderators in the future.