Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

[gelatofiasco]

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

Thank you and be safe.

[#2]

@lonestar31 @MCTMN 

We are currently testing Batch Processing in our Beta Community, which may help you out. This is another update to allowing pre-orders on your online store.  We'd love for you to join in the test and provide feedback.

To get started:

Please join our Square Online testing group.
Once accepted there are instructions in the group of how to get started in the test.

[#3]

Hi all! Thank you for jumping into. your thread for pre-orders and more customizable delivery/pick up options. We're excited that this feature is now moving into Beta testing, and we'd love to have you check it out.

Please take a few minutes to ready our Beta Recruiting post- and make sure you're a fit. We're looking to get his launched in the next few days. Also if you've replied to this thread, we will be sending you information on this test via DM as well.

[#4]

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

Thank you and be safe.

[JubileeOrchards]

 

[Valentina]

Hi again @pulpandpaper 📄

I've moved your post to this thread, where we are going to announce any updates related to this feature request. We don't have a timeline to share at this time, but we recommend taking a look at @alehner's Best Answer here where they explained how they've set up their website in order to support orders on a specific day.

I hope this helps in the meantime - thank you for providing such a detailed explanation of your pain points.

[Valentina]

It sounds like you are looking for the ability to offer pre-orders, @JubileeOrchards 🍎

This is currently considered a Feature Request, which we are tracking interest in here.

@alehner's Best Answer here may be a good workaround for you in the meantime!

Please let me know if this isn't quite what you were looking for, and welcome to the Seller Community 👋

[OurCupCakery]

This may be crazy but we create a ticket for pre orders.  Frustrating because it can't be done on the dashboard only on the app.

[Nhphillips]

We recently started using square to run our bakery. The fact that the ability to manage pre-orders with limited release is really hurting our business. We may actually go through the painful process of switching POS systems because of it. We have to offer pre-orders of products for the holidays and really need to be able to limit the days people can order.  

Is there any update on whether this will be offered in the near future? 

[Nhphillips]

We are in desperate need of this feature! We are actually considering going through the pain of switching platforms because of it.  It is nearly impossible to keep track of our pending Holiday orders in the current environment.

We have to release a pre-order menu for our holiday baked goods and then we have to modify the prep time every day leading up to the holiday to prevent early orders for being accepted. It is really hurting our business.

[EarthMarket]

I've been emailing and begging them for ages and get no where. Looks like people have been requesting this for over a year and still nothing. It confuses so many customers of ours too. We have had to resort to manually emailing every person which is a lot of work and time wasted. 

[EarthMarket]

We have been emailing and begging them for this and they haven't budged. It looks like it's been requested for over a year and they haven't budged. Really frustrating. We get so many confused customers and have had to resort to emailing people manually which is a waste of time

[PreOrder_Apps]

We're an official partner and working on a plugin that'll work with any Square Account that'll help people control this via email, SMS or Push Notification.

https://getpreorder.com

Stay tuned.

[kellyj]

Hi all! Thank you for jumping into. your thread for pre-orders and more customizable delivery/pick up options. We're excited that this feature is now moving into Beta testing, and we'd love to have you check it out.

Please take a few minutes to ready our Beta Recruiting post- and make sure you're a fit. We're looking to get his launched in the next few days. Also if you've replied to this thread, we will be sending you information on this test via DM as well.