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Does Square Appointments offer double booking?

Does Square Appointments offer double booking?

I'm a hairstylist and regularly 'power' or 'double' book my clients during haircolor services to maximize my schedule and earnings.  For example, I schedule my highlight & haircut service at 3 hours:  this gives me an hour to highlight, one hour for the client to process, and the last hour for the cut and blowdry.  During that hour of processing time, I schedule another client for a color and/or cut service.  Is this something that can be done with Square Appointments?  So far, it looks like if a client books me for a highlight & cut at noon, I'd be unavailible for any other bookings until 3pm...  I need to show availibity for a 1pm appt.

2 Verified Answers
Verified Answer

Re: Double Booking Appointments

Hi there @jjohnstone 👋

 

We introduced the processing time feature last year, which enables your clients to book appointments during your down time.

You can learn more about how this works here, but be sure to let me know if this isn't what you were looking for!

 

P.S. Welcome to the Seller Community!

Verified Answer

Re: Square Appointments: How do I book clients in between processing time?

Kinda tricky.

 

The service duration + the block time for the service has to be less than the processing time. It gets complicated if both services have processing time. It has to puzzle together perfectly in order to work. 

 

It could also be be the calendar settings for when times can be booked. Typically we suggest setting the processing time to  According to service duration within Appts Dashboard > Settings > Calendar & Booing > Appointments are scheduled. 

 

@Hannahchristine

162 Comments

We are new to square and realized we cannot double book appointments after we configured everything. Can you provide an update on this? In the research I saw this has been a request for a few years now...

 

I do see the workaround for it being done on the backend, but that then pulls us back into the scheduling process, which I am trying to eliminate. Thanks in advance for any further details you could offer!

Alumni

Hi there @jjohnstone 👋

 

We introduced the processing time feature last year, which enables your clients to book appointments during your down time.

You can learn more about how this works here, but be sure to let me know if this isn't what you were looking for!

 

P.S. Welcome to the Seller Community!