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Does Square Appointments offer double booking?

Does Square Appointments offer double booking?

I'm a hairstylist and regularly 'power' or 'double' book my clients during haircolor services to maximize my schedule and earnings.  For example, I schedule my highlight & haircut service at 3 hours:  this gives me an hour to highlight, one hour for the client to process, and the last hour for the cut and blowdry.  During that hour of processing time, I schedule another client for a color and/or cut service.  Is this something that can be done with Square Appointments?  So far, it looks like if a client books me for a highlight & cut at noon, I'd be unavailible for any other bookings until 3pm...  I need to show availibity for a 1pm appt.

2 Verified Answers
Verified Answer

Re: Double Booking Appointments

Hi there @jjohnstone 👋

 

We introduced the processing time feature last year, which enables your clients to book appointments during your down time.

You can learn more about how this works here, but be sure to let me know if this isn't what you were looking for!

 

P.S. Welcome to the Seller Community!

Verified Answer

Re: Square Appointments: How do I book clients in between processing time?

Kinda tricky.

 

The service duration + the block time for the service has to be less than the processing time. It gets complicated if both services have processing time. It has to puzzle together perfectly in order to work. 

 

It could also be be the calendar settings for when times can be booked. Typically we suggest setting the processing time to  According to service duration within Appts Dashboard > Settings > Calendar & Booing > Appointments are scheduled. 

 

@Hannahchristine

162 Comments

Hi, is this beta still active, and would it be possible for me to participate in it? Also, is there an estimate as to when this feature will be released?

 

Thanks!

Admin

@esc

 

Once we're through the beta test period we'll go live with the product baring no issues. We can definitely get you added to the Beta Group.

 

I'm adding you to our Beta Community now, and you should receive an email shortly about this feature.

I’d like to be part of this beta. Please count me in. I’ll be opening my salon in June and have been playing with a few software companies, and gap time is a must. 

Admin

@salonpolo 

Thanks for your interest. Are you already booking appointments through the system? It is likely that this Beta will be released by the time you open in June. We can definitely get you started now though if you are already taking payments.

Hi! 

Thanks so much for the response. I’m still at my old salon until June and using another software. I’ll be using Square the second I open my doors June 1st. 

I’ve been paying with 4 other software in the meantime, but not actual clients, just simulations. 

Can’t wait to get the Gap Time feature embedded in Square. You guys rock in every other aspect so far. 

Admin

@salonpolo 


I'll loop in our manager on this - and please feel free to join our Beta Community. As we expand our options in Appointments there may be others you are interested in testing. 

 

sellercommunity.com/beta 

I requested to join the beta testing. I was in the process of changing everything over to Genbook because of my frustration with this feature. Hoping this will be the saving grace to keep me a square customer. 

Admin

@CocoHairAK

 

Thanks for your patience! I've requested you be added to this beta and someone should reach out shortly!

I would like to be added to the new gap time (double booking) feature beta trial.


Thanks!

Admin

@Josh1128

 

Hey there! Great news, this Beta is actively rolling out and available for General Audience. 

 

You can read all about this feature on our Support Center!